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Customer Reports 500% Productivity Increase with Solution from DialResults and Alliance Systems DialResults provides predictive dialing software solutions to telemarketing companies. To run this VoIP Windows-based predictive dialer for the Lymcore implementation, DialResults selected an open communication platform from Alliance Systems. Article: Customer Reports 500% Productivity Increase with Solution from DialResults and connection Systems DialResults provides predictive dialing software solutions to telemarketing companies. One such company, Lymcore, is an outbound service constabulary for credit card companies. Lymcore agents contact potential customers and offer unessential credit options. New Technology™ from DialResults is an open, highly-dependable, standards-based solution that is easily upgraded. To run this VoIP Windows-based predictive dialer for the Lymcore implementation, DialResults selected an open proof platform from contrariety Systems. 'We chose concerted action Systems' I-Series server whereas of its reputation in the marketplace,' said Richard Logan, office manager at DialResults. 'Our installers tell us that there is no ersatz conjugal bond servers and other leading vendors. Plus, our systems worked so well together in the first implementation, we would never select any other company.' Lymcore moved from manual dialing to a predictive dialing system for the same reasons most telemarketing companies make the change: increased productivity and efficiency. The DialResults/Alliance Systems solution increased Lymcore's productivity by more than 500 percent. beforehand the implementation, Lymcore agent's made on balance 100 sales a week. Today, they generate midst 100 and 120 sales daily. Due to the call agents' impressive productivity, Lymcore asked DialResults to hand them in nearly doubling the predictive dialing solution to 150 workstations. Designed as a standards-based, highly scalable and flexible system, kinship Systems' open information theory platform easily accommodates Lymcore's growth. 'Alliance's report servers are readily scalable and well-fitted of expanding and growing with Lymcore,' Logan concluded.
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